96win Terms & Conditions

By accessing the 96win platform, creating a player account, or using any service offered on this website or through the 96win mobile application, you confirm that you have read these Terms and Conditions in their entirety and that you agree to be bound by them. If you do not agree with any part of these terms, you must not use the 96win platform.

These Terms and Conditions apply to all registered users of 96win and govern every aspect of your relationship with the platform including account creation, deposits, withdrawals, game play, and participation in any promotions. 96win reserves the right to update these terms at any time. Continued use of the platform after an update constitutes acceptance of the revised terms.

To register and maintain an active account on 96win, you must meet all of the following requirements at the time of registration and throughout your use of the platform:

• You must be at least 21 years of age. 96win does not permit players under 21 to register or use the platform under any circumstances.
• You must be physically located in the Philippines at the time of using the platform.
• You must provide accurate and truthful personal information during registration, including your legal name, date of birth, and contact details.
• You may only hold one account on 96win. Multiple accounts registered by the same individual are prohibited and will result in account suspension.
• You must not be excluded from online gaming through any applicable self-exclusion process.

96win reserves the right to request supporting documentation to verify your identity, age, and location at any point. Failure to provide requested documents within a reasonable timeframe may result in withdrawal restrictions or account suspension. This KYC (Know Your Customer) process is standard and applies to all accounts before withdrawals can be processed.

You are solely responsible for maintaining the security and confidentiality of your 96win account login credentials. This includes your username, password, and any OTP codes issued to your registered mobile number for verification purposes.

You must not share your login credentials with any other person for any reason. Any activity that occurs on your account is your responsibility. If you believe your account has been accessed without your authorisation, you must notify 96win support immediately through your account dashboard.

• Do not use simple or easily guessable passwords for your account.
• Do not log in to your account on shared or public devices without logging out immediately after your session.
• Keep your registered mobile number active and accessible since OTP verification is used for account actions.
• Do not allow third parties to use your account to place bets or access funds on your behalf.

96win uses SSL encryption on all platform connections to protect data transmitted between your device and the platform. Security measures on the platform side do not remove your personal responsibility for protecting your own login access.

All financial transactions on 96win are conducted in Philippine Peso (PHP). There is no currency conversion at any stage of the deposit or withdrawal process. The amount you deposit is the amount credited to your account balance in PHP, and the amount you withdraw is transferred to your linked Philippine bank account or e-wallet in PHP.

Accepted deposit and withdrawal methods include:

• Philippine online banking and internet banking transfers
• Local bank transfers via participating Philippine banks
• Supported Philippine e-wallets

Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods on 96win. Any attempt to deposit using these methods will be declined.

Withdrawals are subject to completed KYC verification. You must ensure your account identity verification is complete before requesting a withdrawal. Withdrawal processing times vary by payment method and are subject to verification checks. 96win reserves the right to delay or withhold withdrawals pending investigation of any account activity that raises concerns.

All game outcomes on 96win are determined by certified random number generator (RNG) systems for slot games and fish games, and by live event results for sports betting. 96win does not control or manipulate game outcomes, and no strategy guarantees consistent positive returns from any game category on the platform.

By placing a bet on any game or sporting event on 96win, you acknowledge that:

• All bets placed are final once confirmed through the platform interface.
• Game results and bet outcomes cannot be disputed on the basis of misunderstanding game mechanics — it is your responsibility to understand a game before playing it.
• Minimum and maximum bet limits apply per game and are displayed within each game interface.
• For sports betting, odds are subject to change before a bet is confirmed. The odds displayed at the time you confirm your bet are the odds that apply to that wager.
• Live betting odds update in real time based on match progress. Once a live bet is confirmed, it is binding at the odds confirmed at time of placement.

96win reserves the right to void bets in cases of technical error, data feed failure, or obvious pricing errors. Voided bets will be refunded to your account balance at the original stake amount.

96win may offer promotions to eligible players including welcome bonuses, reload bonuses, cashback programmes, and game-specific credits. All promotions are subject to specific terms and conditions that are separate from these general Terms and Conditions. The specific terms of each active promotion are displayed within your account dashboard when an offer is available to you.

General principles that apply to all 96win promotions:

• Promotions are available to eligible accounts only. Not all offers apply to all players at all times.
• Bonus funds and free spin winnings are subject to wagering requirements before they can be withdrawn. The applicable wagering requirement is specified in the individual promotion terms.
• Attempting to exploit a promotion through multi-accounting, fraudulent deposits, or any form of bonus abuse will result in the cancellation of the bonus, forfeiture of any associated winnings, and potential account suspension.
• 96win reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

The following activities are strictly prohibited on 96win and will result in immediate account suspension and potential forfeiture of account balance:

• Registering more than one account on the platform.
• Providing false personal information during registration or KYC verification.
• Using the platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any artificial means to interact with the platform or its games.
• Exploiting software errors, glitches, or pricing errors for financial gain. Any such gains will be voided.
• Colluding with other players in any game format to manipulate outcomes.
• Using funds from illegal sources to deposit or wager on the platform.
• Harassing, threatening, or abusing other players or 96win staff through any communication channel.

96win is committed to supporting responsible gaming. The platform provides tools to help players manage their participation including session budget controls, auto-spin loss limits on slot games, and access to self-assessment resources. These tools are available through your account dashboard.

If you feel that your gaming habits have become difficult to control, or if gaming is affecting your finances, relationships, or mental health, you are encouraged to use the self-exclusion options available through the platform or to seek external support. Further information is available on the Responsible Gaming page.

96win provides its platform and services on an "as available" basis. While we work to maintain reliable uptime, we do not guarantee uninterrupted access to the platform at all times. Scheduled maintenance, technical issues, or circumstances outside our control may temporarily affect platform availability.

96win is not liable for any financial losses arising from:

• Bets placed on games or events where the outcome was not as expected — losing a bet is a normal outcome of gaming.
• Platform downtime, connection failures, or technical errors, except where 96win has confirmed a system error affected a specific bet outcome.
• Decisions made by the player regarding game selection, bet sizing, or continuation of play.
• Unauthorised account access resulting from the player's failure to maintain secure credentials.

96win collects and processes personal data in connection with account registration, KYC verification, transaction processing, and platform communications. The types of data collected, how it is used, and how it is stored are detailed in the 96win Privacy Policy.

By registering an account on 96win, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data is handled in accordance with applicable data protection standards and is not sold or transferred to unrelated third parties.

If you have questions about these Terms and Conditions or need clarification on any clause, contact the 96win support team through the contact channel available in your account dashboard. The support team is available to assist with account-related matters, transaction queries, and general platform questions.

These Terms and Conditions represent the complete agreement between you and 96win regarding your use of the platform. In the event of any conflict between these general terms and the specific terms of any promotion or game, the specific terms of that promotion or game will apply to that particular matter.

96win reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players through the platform or via the email address associated with your account. Continued use of the platform after notification of changes constitutes your acceptance of the updated terms.